“Artificial intelligence will be our government's managing partner to support decisions, improve services, improve the efficiency of operations, and even evaluate results and deliver real-time improvements.”
These were the words of His Highness Sheikh Mohammed bin Rashid Al Maktoum’, Vice President and Prime Minister of the UAE and Ruler of Dubai, announcing one of the most ambitious AI transformation programs of any government in the world. While most countries are still discussing how artificial intelligence should be used in public life, the UAE is already transforming systems.
In April, the Gulf nation announced that within two years, public sectors, services and operations would be ’sini has announced a framework that will transform the agent through artificial intelligence. Days later, His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince, Deputy Prime Minister and Minister of Defence of the UAE, went even further and led the Dubai Chamber of Commerce to launch an equally comprehensive transformation centered on technology in the private sector.
The goal is not to use AI’ as a tool for people to ask questions, like a chatbot. Building a country where artificial intelligence works with each person as part of the daily routine, both in businesses and in public services.
Agentic AI refers to systems that go beyond just creating text and images or answering queries like ChatGPT, Claude, or Gemini. These are AI models that can independently plan, make decisions, and proactively complete tasks. Consider renewing your passport before it expires, processing and paying contracts without asking or interfering in advance with customer complaints, and resolving customer complaints before they arise. And it's all without a human in the loop. The difference between a chatbot and a mediated artificial intelligence is roughly the difference between a calculator and an accountant.
Dubai’'s private sector initiative includes specific training pathways for Business Groups and Councils operating within the Dubai Chamber of Commerce to be implemented over the next two years. The chamber will also set up special incubation centers for agent AI companies, create opportunities for young people to enter the space, and raise funds to support the transition. The goal, in the words of Sheikh Hamdan’, is for Dubai’ to become “, the world's leading city in adopting these technologies economically and commercially.
There are two reasons to consider for founders and business owners outside the UAE. The first is competitive. According to Precedence Research’, the global market for agency AI is expected to grow from $5.25 billion at 2024’te to $199 billion by 2034’. McKinsey’in 2025The State of Artificial Intelligence study, published in late ’, found that 23 percent of respondents were already scaling intermediary AI systems, while 39 percent were conducting experiments; That means almost two-thirds of them are somewhere on this journey. Companies that take the earliest action tend to gain leads that are hard to catch. Dubai is trying to move the entire city's private sector at once.
The second reason has to do with where it happened. BAE’'s move, almost by design, creates a market where the agency will seek investment from outside its artificial intelligence products, partnerships and borders. Businesses that can offer solutions in the field of logistics automation, finance, healthcare or retail will find a market that actively welcomes them. Incubation centers, special support funds and direct access to corporate decision-makers are already being put together. This is an unusual combination that can be found in one place.
Mr. Eng. - Mm-hmm. Sultan bin Saeed Al Mansoori, President of Dubai Chambers and Chairman of the recently created Executive Committee on Agentic Artificial Intelligence, said the initiative reflects Dubai’'s determination to prepare the business world for the next wave of technological change.
Agentic AI’ya said the move was designed to strengthen the private sector's competitiveness, increase productivity and help companies leverage advanced technologies across their operations.
HE Al Mansoori, “DubaiWe are committed to strengthening ’'s global leadership, increasing the competitiveness of the private sector and ensuring that businesses are ready for rapid technological change, ” added.
The public sector is moving along a similar timeline. BAE’'s national framework is based on the speed and effectiveness of adoption, which forms part of how ministers, general managers and government agencies are assessed, as well as how government sectors, services and operations ’sinin aims to be transformed into Agentic Artificial Intelligence’ within two years. The result is a parallel public and private sector exchange, each aimed at supporting and strengthening the other.
The practical question for businesses already operating in Dubai’ is how quickly they can be integrated. While the room's training paths are designed to accelerate companies regardless of their size or starting points, the planned incubation network will provide structural support to those who build artificial intelligence products from scratch.
One of the most pressing questions for those watching from Singapore’ to Sao Paulo’ is whether a city that is so conscious and moving so fast with a technology that most businesses are still in the trial stage is a market they should enter right now without the ground slipping beneath them.
